Overview:
We are seeking a dedicated Patient Access Associate to join our healthcare facility. The ideal candidate will oversee patient access operations, ensuring efficient and accurate patient registration and scheduling processes.
Responsibilities:
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Attends all mandatory department meetings, applicable classes and OLIE courses.
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Enters primary care physicians name and any additional information needed accurately.
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Prints stickers and armbands patients.
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Works with triage so each patient is visually assessed before leaving the check in area.
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Monitors department supplies and assists in stocking work areas.
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Keeps work area clean and orderly.
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Monitors fax/copy machine and reports any issues.
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Assists in training of new employees.
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Ensures the highest level of customer satisfaction is provided by self and department.
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Greets patients using appropriate scripting and in a friendly inviting manner.
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Directs or escorts patients to the appropriate location.
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Medical billing experience preferred.
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Experience with patient registration preferred.
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High school diploma or equivalent.
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Computer literacy.
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Medical terminology preferred.
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Office or clerical experience preferred.
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Ability to read and write in English.
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Verbal skills required to interact on the telephone or in person in a courteous and respectful manner.
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Prior customer service experience preferred.
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Must be able to type 35 wpm with spelling accuracy of 85%.
This is a part-time position.
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Must be able to work independently and as a team member.
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Must be able to complete all required pre-employment screening.
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Must pass a background check and drug screen.
Schedule: Friday, Saturday, and Sunday, 11:00pm-7:00am.
If you are a detail-oriented professional with a background in medical office management, we invite you to apply for the Patient Access Associate position.