We are looking for someone to complete our team of scheduler who enjoys accomplishing complex scheduling tasks.
Always Best Care is a leader in the In-Home Care Industry. We are looking for a full-time scheduler. Expected hours are 8:00am to 5:00 pm (40 hrs. per week) in office position.
Responsibilities:
- Answering the phone and making calls
- Provide customer service to clients and caregivers
- Ensure shifts are scheduled, rescheduled, and canceled as needed
- Enter client’s information and care needs into WellSky
- Update shifts and caregiver information as needed
- Communicating to and scheduling caregivers
- Optimizing caregivers’ availabilities with client shifts
- Following and implementing company policies and procedures
- Consistently updating everything into WellSky
- The ability to remain neutral in all caregiver and client interactions
Requirements:
- Excellent documentation skills are required
- Excellent communication skills are required
- Customer service skills are a must
- Phone skills are critical
- Knowledge of WellSky, (Previously known as ClearCare) is preferred
- Experience with multiple Microsoft software and other common programs are preferred
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Scheduling: 1 year (Required)
Ability to Relocate:
- Roseville, CA 95747: Relocate before starting work (Required)
Work Location: In person