ABOUT SHERIDAN MEMORIAL HOSPITAL
At Sheridan Memorial Hospital, we are proud to have achieved the 5-Star Quality Rating, ranking us in the top 13.6% of hospitals rated by the Centers for Medicare and Medicaid Services. We believe that our ability to deliver excellent healthcare begins with our people, and we are proud of our more than 750 skilled, experienced, and caring employees. We have over 100 providers who specialize in 25 areas of expertise. Our facility is state-of-the-art, and we are dedicated to providing outstanding patient-centered care.
Nestled at the foothills of the Big Horn Mountains in northern Wyoming, spectacular scenery and outdoor activities abound. Our hospital has the latest technology and equipment comparative to that of many larger facilities, and you will find our staff is friendly, compassionate, caring, and courteous. We focus on creating and nurturing a workplace that encourages, recognizes, and rewards individual effort and creativity. Leadership is responsive to changing modes of healthcare delivery and adapts accordingly. We value effective communication and honesty and believe teamwork based on mutual respect is key to success.
JOB SUMMARY
Service excellence and a culture of kindness are priorities for Sheridan Memorial Hospital. The Patient Access Scheduler is responsible for the smooth operation and flow of calls handled within the scheduling area. This includes, but is not limited to: pre-registration, scheduling, obtaining accurate demographics, providing exam preparations, and collection of appropriate authorizations in a courteous and efficient manner. Other duties pertinent to optimal customer service, patient flow, and efficient staff utilization are also expected. The Patient Access Scheduler utilizes excellent customer service skills while working with patients, patient family members, physicians, and staff. This position may be located in clinical settings, interacting in-person with patients, physicians and clinicians and/or in centralized scheduling and registration areas including call environments.
ESSENTIAL DUTIES/RESPONSIBILITIES
Pre-employment drug and alcohol screening is required.
Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.