SHAWNEE TOWNSHIP
JOB ANNOUNCEMENT
Full-time and Part-time Dispatcher. Under general supervision, operates two-way radios, L.E.A.D.S. equipment, and answers multiple telephone lines to receive and relay information regarding law enforcement, crime prevention, fire-fighting, road maintenance, and general Township operations. Computer skills are necessary for this position. Typing and distribution of reports, and abilities to handle the general public including walk-ins and complaints is a necessity for this position. A position description is available with the employment application referred to below. Full-time wages begin at $20.57 an hour, Lateral transfers up to $23.84 an hour. Lateral transfers receive immediate paid time off after field training and credit for vacation accrual rates based upon prior experience, and can transfer some of their accumulated sick time hours. All interested applicants may email dispatch1@shawneetownship.com or pick up an employment application at the Dispatch Center, Shawnee Township Administration Building, 2530 Fort Amanda Road, Lima, Ohio, 45804. A properly completed application must be submitted to the Dispatch Supervisor Teresa Pulfer, at the same address by 3:00 p.m. Thursday, June 20th, 2024, to be considered. Applicants considered for the position will submit to background and drug testing.
Shawnee Township is a Drug-free workplace.
Shawnee Township is an Equal Opportunity Employer
Job Overview:
We are seeking a dedicated Police and Fire Dispatcher to join our team. The ideal candidate will be responsible for receiving emergency and non-emergency calls, dispatching police and fire units, and providing critical support to fire and law enforcement personnel.
Responsibilities:
- Answer incoming emergency and non-emergency calls
- Gather accurate information from callers
- Dispatch appropriate fire and/or law enforcement units to the scene
- Maintain communication with officers in the field
- Transcribe information accurately
- Perform data entry tasks efficiently
- Utilize phone triage techniques when necessary
- Apply conflict management skills in high-pressure situations
Experience:
- Prior experience in dispatching or a related field is preferred
- Knowledge of law enforcement procedures and protocols
- Familiarity with medical terminology is a plus
- Strong typing skills to input information quickly and accurately
- Excellent communication skills to negotiate and interact effectively with diverse individuals
If you are a detail-oriented individual with exceptional communication abilities and a passion for supporting fire and law enforcement efforts, we encourage you to apply for this rewarding position as a Shawnee Township Dispatcher.
Job Type: Full-time
Pay: $20.57 - $23.84 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid military leave
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- 4 hour shift
- Holidays
- Overtime
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lima, OH 45804 (Required)
Ability to Relocate:
- Lima, OH 45804: Relocate before starting work (Preferred)
Work Location: In person