Are you motivated by the opportunity to do meaningful work? Are you a detail-oriented, strategic thinker who can stay focused, professional, and friendly while performing crisis management?
Windward Life Care is seeking a full-time Staffing Coordinator to join our team!
We are proud to be a San Diego Union-Tribune Top Workplaces award winner for 2019, 2020, 2021, 2022 and now 2023!
Responsibilities:The Staffing Coordinator works with the other members of the Staffing team to schedule our 100+ Home Care Aides (HCAs) on an ongoing basis. This includes being responsible for the following in a time-sensitive environment:
- Matching the skills and availability of our HCAs with client needs
- Using staffing software to make sure all shifts are filled
- Managing call-offs
- Answering daily communications from and build positive relationships with HCAs and Care Managers
- Verifying hours worked for payroll
In the uncommon event normal Home Care Aide coverage cannot immediately and appropriately be scheduled, the Staffing Coordinator may also travel to client homes to perform direct client care services/”gap coverage” until a regular HCA can be scheduled.
Work Schedule & Location:
Monday through Friday, 8:30am to 5:00pm. On-call, after-hours staffing support is also needed on a rotating basis. This position will be on-site working in our Downtown San Diego (Bankers Hill) corporate office. On-call, after-hours support will take place remotely.
Desired Knowledge, Skills & Experience Include:
- Highly desired: 1+ years of Staffing/Scheduling experience, preferably in a home care/home health setting, or another high-volume, fast-paced environment
- Excellent communication and collaboration skills
- Ability to successfully and creatively problem solve
- Ability to remain calm and focused, multitask, and maintain a sense of urgency in a fast-paced environment
- Ability to be detail-oriented when dealing with a large volume of incoming information
- Ability to maintain confidentiality and a high level of professionalism
- Demonstration of strategic, organizational, analytical, communication, and judgment skills
- Strong technology proficiency, including use of web-based office systems such as Google Workspace – experience with ClearCare is a plus
- Ability to pass Home Care Services Bureau (HCSB) background screen
- Ability to lift, push, or pull up to 40 lbs. unassisted
Hiring Range of Pay: $20.00 - 23.00 per hour
Windward Life Care is a group of trusted Aging Life Care ® and in-home care professionals with a premier reputation in our field. We offer geriatric care management services and non-medical home care services to clients who are billed on a private-pay basis. Our mission is to improve the lives of older and disabled adults in San Diego County by fostering a lifelong sense of purpose and maximizing independence.
Windward Life Care believes the contributions of employees with differing backgrounds and lived experiences are essential in creating a thriving workplace. We are proud to be an Equal Opportunity Employer with regard to race, color, ancestry, national origin, religion, disability, sex, gender expression and identity, sexual orientation, marital status, age, and veteran status.
Apply today by submitting a résumé and a brief message describing why this position is a great fit for you. Please, no phone calls about this posting. If you’d like to learn more about Windward Life Care, we invite you to visit us at www.windwardlifecare.com.
keywords: scheduler, home care staffing, home health
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience level:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- high-volume staffing/scheduling: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- San Diego, CA 92101 (Required)
Work Location: In person