About us
Bruster's Real Ice Cream is a small-batch ice cream parlor in Spring, TX. All of our ice cream is made in-house fresh every day, and we even have part ownership in the dairy. This allows us to control the entire process from cow to cone. Our ice cream is richer than our competitors', more like gelato. Our goal is to maintain a fun and welcoming environment for both our customers and employees. We strive to go above and beyond for everyone in our organization, making Bruster's one of the best places to work.
We are looking for an experienced Shift Leader to join our team at our Louetta Road location. The ideal candidate will have a strong background in customer service and team management, with the ability to lead and motivate others. The Shift Leader will oversee the daily operations of the store, ensuring all tasks are completed on time and customer service standards are met. This position requires excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment. To be successful, you should be a quick learner, passionate about training others, and dedicated to creating a culture of excellence.
Responsibilities:
- Supervise and coordinate employee activities.
- Ensure all safety protocols are followed.
- Train and evaluate employees on their performance.
- Monitor employee attendance and productivity.
- Communicate with customers and resolve complaints.
- Maintain records of employee performance and attendance.
- Enforce company policies and procedures.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 35 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Relocate:
- Spring, TX 77379: Relocate before starting work (Required)
Work Location: In person