Job Description:
The Co-Manager is responsible for supporting the General Manager in overseeing the day to day operations and sales of a high volume convenience store retail outlet. This individual assists the General Manager in leading and supervising a team of employees, as well as drives profitability, developing people, and the highest level of guest service. The Co-Manager is also responsible for assisting with the accounting functions for the store including supervising and monitoring sales and inventory.
Responsibilities:
People
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Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
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Supports the General Manager in managing the store operation.
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Directs, plans and apportions the work of store team members on designated shifts.
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Supervises, coaches, trains and develops store team members.
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Provides feedback on employee performance and development to the General Manager.
Profit
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Assists in control of inventory and the flow/distribution of materials, merchandise and supplies.
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Works with the General Manager to determine the type and quantity of merchandise to be bought, stocked and sold.
Guest
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Greets and interacts with new and regular guests in a genuine manner and suggest products that complement purchase to enhance guest experience.
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Provides prompt, efficient and courteous service and engages in conflict management when needed.
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Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
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Addresses any guest concerns on designated shifts.
Clean, Safe, Fast & Full
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Maintains inventory in a neat and organized manner.
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Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
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Participates in daily store operational activities as needed:
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Rings up guests on cash register and balances cash and inventory transactions
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Ensures the store is clean and well maintained
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Stocks shelves and coolers and takes inventory on shelf items
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Receives vendor deliveries
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Orders inventory and supplies
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Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Qualifications:
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3-5 years work experience preferred
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1+ years management experience preferred
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Vendor management experience preferred
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Previous experience working in high-volume, guest-focused, transactional environment preferred
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1+ years experience in a retail environment preferred