Watermill Express is the best tasting water available anywhere! We are the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format.
Interested candidates should include a current resume as well as a cover letter detailing experience, knowledge and skills for the position.
BENEFITS AND COMPENSATION
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$19-20/hour, depending on experience.
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Company Vehicle. Drive home daily
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No Cost Employee Only Medical + $900 employer paid Health Savings Account
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401(k) and Roth with Immediate Company Match and Vesting
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Paid Holidays
The Operations Manager is a hands-on leader responsible for delivering guidance, technical support, and task coordination for Route Service Representatives. This leader will monitor operations performance and technical aspects of the water-only and water-ice refill stations to create a safe and efficient work environment. Demonstrates good communication skills to keep employees notified of company priorities and initiatives.
DUTIES AND RESPONSIBILITIES
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Follow safety guidelines and model safe behavior.
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Demonstrate and support the company’s Pledge of Conduct.
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Perform supervisory duties for all assigned personnel.
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Maintain a station maintenance program which ensures the company’s quality standards are met.
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Participate in and/or oversee collection procedures in compliance with the Company’s Cash Collection-Cash Management Procedure.
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Assist with various marketing programs including replacing signage, banners, decals.
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Ensure market revenue performance by operating within maintenance, repair, and controllable expense budgets.
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Keep a positive attitude when interacting with customers.
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Maintain a professional appearance (clean uniform and vehicle).
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Complete routine service and maintenance on company vehicles.
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Oversee vehicle organization, maintenance, and cleanliness.
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Maintain communication by cell phone if service issue or emergency arises.
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Lead technical operations within the market.
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Function as the subject matter expert to assist in resolving high-level technical issues with our water only and water-ice refill stations. Requires evening and/or weekend response.
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Evaluate employee performance and/or identify technical and performance training opportunities to ensure Company standards are met.
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Communicate employee successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
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Ensure the market employees follow all safety protocols.
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Support District Manager or Regional Operations Manager as needed.
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Other duties as assigned.
QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:
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Team player with positive attitude
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Ability to represent company in a professional manner through actions and communication
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Hands-on management skills
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Effective leader and team builder
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Ability to communicate with individuals and/or groups as needed to promote product
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Good written and oral communication skills
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Strong organizational skills
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Knowledge of the water/water-ice unit and process/procedures
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Good working knowledge of MS Office (Word, Excel, Outlook)
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Ability to diagnose and resolve water/water-ice issues independently or with remote Technical Support assistance
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Knowledge of the water/water-ice unit and process/procedures
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Mechanical, Electrical and Plumbing skills a plus
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Ability to work required schedule
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Acceptable work attendance to perform job
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Clean motor vehicle record and current valid driver’s license
PHYSICAL REQUIREMENTS:
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Ability to lift up to 50 pounds
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Capable of climbing ladders, walking, standing, stooping and bending
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Able to work safely in limited space inside water/water-ice kiosk
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Ability to work in heat
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Ability to safely operate a motor vehicle
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Ability to work overtime including weekend or evening work
EDUCATION, EXPERIENCE AND CERTIFICATES
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High school diploma or equivalent
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Electrical, maintenance, repair, or similar education or equivalent experience preferred
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Three years supervisory/management experience preferred
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Right to Work/E-Verify
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