Overview:
We are seeking a dedicated Night Auditor to join our team at a reputable hotel. The Night Auditor will play a crucial role in ensuring the smooth operation of the hotel during nighttime hours. The shift for this position is from 11:00pm to 7:00am.
Duties:
- Perform night audit functions including reconciling daily transactions, preparing reports, and handling guest inquiries.
- Check-in late arrivals and assist guests with check-outs during the night shift.
- Monitor and respond to guest requests and concerns promptly and professionally.
- Maintain accurate records of room inventory and financial transactions.
- Ensure the security of the premises by conducting regular property walks and monitoring surveillance cameras.
- Collaborate with the front desk staff to ensure exceptional guest service throughout the night.
Experience:
- Previous experience in a hotel or resort setting is preferred.
- Proficiency in hotel management software for night audit procedures.
- Strong hospitality skills with a focus on guest relations.
- Familiarity with phone systems and front desk operations.
- Multilingual or bilingual skills are advantageous for effective communication with diverse guests.
This position offers an excellent opportunity for individuals with a passion for hospitality to contribute to a positive guest experience during the night hours. If you have a keen eye for detail, excellent communication skills, and enjoy working in a dynamic hotel environment, we invite you to apply for the Night Auditor positionDo you want to work for a great company with competitive benefits and pay? The Hampton Inn & Suites Seattle-Airport/28th Ave is looking to hire a Night Auditor. If you think you'd be a great addition to our team, please apply!
Benefits:
- Medical, dental, and vision offered after qualification period
- Competitive performance bonuses - potential for up to $650 monthly
- 401k with match offered after qualification period
- Employee discounts at Hilton Hotels worldwide
- Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
- SeaTac Sick Pay
- Vacation time accrued based on hours worked
- Free parking
- Overtime pay for holidays worked. Ten holidays per year
Job Duties:
- Provide exceptional guest service to all hotel guests
- Greet and check guests into and out of the hotel
- Handle all guest requests and/or concerns in a professional and courteous manner
- Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
- Run all necessary night audit reports
- Must be flexible in schedule: Positions could be mornings or nights, including Weekends and Holidays
- Answer phones
Job Requirements:
- Must be able to stand for extended periods of time
- Be outgoing and friendly
- Prior customer service experience is preferred
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Seatac, WA 98188 (Required)
Ability to Relocate:
- Seatac, WA 98188: Relocate before starting work (Required)
Work Location: In person