- ITIL Foundation certification or practical experience of ITIL is desirable
- MOUS or similar technical certification is desirable.
- Knowledge of the following would be advantageous:
- Hands-on experience in desk side troubleshooting.
- Application support experience of: word processing applications (MS Word), document management systems (Interwoven), email applications (MS Outlook), distributed time entry programs (Intapp Time), spreadsheet and presentation applications (MS Excel/MS Powerpoint), and remote communications applications/security (Citrix/Duo).
- Exposure and/or experience with database applications.
- Administrative knowledge and experience of Microsoft back-office products, Understanding of Networking Directory Services, Microsoft ADS, LDAP, TCP/IP DHCP, DNS.
- Knowledge of WebEx, AV support / Cisco AV.
White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.
White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
1The above is a general description of the essential duties aspsociated with this position and does not represent an exhaustive or comprehensive list of all duties.