Woof Gang Bakery & Grooming LONGWOOD is looking for a professional, motivated, & friendly Retail Sales Associate with previous retail experience to join our pack! The ideal candidate will have great compassion and love for animals, a strong commitment to customer service, excellent organizational skills and strong attention to detail.
Woof Gang Bakery is a leader in the pet franchise industry providing the very best in pet care. Each Woof Gang Bakery & Grooming location is a neighborhood store, offering gourmet dog treats, healthy pet foods, pet supplies, accessories and pet grooming.
Experience:
· Retail sales/customer service: 1 year (Preferred)
· Pet industry: 1 year (Preferred)
· Customer Service: 1 year (Preferred)
Requirements:
- Be a pet lover.
- Have great communication skills and understand how to create an excellent customer service experience.
- Love animals and people and like to sell.
- Are open to learning new things.
- Ability to work in a fast pace environment.
- Use WGB Learning Hub.
- Love working as a team and appreciate the chance to collaborate.
- You feel comfortable with responsibilities like cash handling and store safety.
- Like a fast-paced, energetic work environment. Can maintain a clean and organized workspace.
Essential Duties and Responsibilities include the following:
· Maximize sales and provide a consistent customer experience.
· Communicate effectively with customers to determine needs.
· Develop exceptional relationships with current and prospective clients.
· Report and maintain appropriate inventory levels.
· Create and maintain personal clientele info with regular communication and customer follow-up.
· Actively participate in merchandising standards.
· Assist staff in driving store initiatives.
· Assist staff in cleaning the store.
· Learn about the pet industry and be active at the WGB Learning Hub.
· Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.
· Protect the Woof Gang Bakery brand message and philosophies by maintaining a professional and personal appearance.
. You will answer phones, book appointments and assist our customers with products.
· Additional duties/responsibilities may be assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
· A strong commitment to customer service
· Goal oriented with strong organizational skills
· Effective interpersonal skills with all levels of management
· Ability to establish and maintain positive working relationships with management, customers and co-workers
· Able to lift up to 50 pounds of merchandise
· Must be eager to learn
· Must love cats and dogs all sizes
About our team:
- Customer Experience: Every day, we learn something new that helps our pet parents make better choices for their pets with our impressive knowledge of our products and a passion for animals. Our associates understand our customer's fundamental core needs, ensuring that our pets and families have the right services and products.
- Merchandising: We strive to impress our customers with the look and feel of our store. With a heavy emphasis on store presentation, our associates play an integral role in helping our pet parents find what they need right when they need it. Also, you'll be essential in executing merchandising, stocking, and pricing.
At Woof Gang Bakery LONGWOOD, we are committed to the health, well-being, and care of all pets, and our team members strive to help pet parents make choices that promote lifelong health for our furry friends. We believe that building relationships is the key to success.
All team members respect each other, our guests, and our furry little friends. Our workplace offers a safe and caring environment where we put our groomers and team members first.
We are looking for people like you who want to grow with us and make a difference in this world by caring for our unique and loyal friends.
Benefits:
· Store discounts
· Bonuses
· Giveaways, gifts
· And much more
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Longwood, FL 32779 (Required)
Ability to Relocate:
- Longwood, FL 32779: Relocate before starting work (Preferred)
Work Location: In person