The Automotive Service Manager is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. He/she manages and directs all service department activities of a Midas retail store engaged in selling tires and related automotive parts and mechanical services.
This position ensures compliance to all company policies and procedures for automotive services.
Responsibilities include:
Assess the skills and abilities of applicants for auto repair positions Explain service recommendations and options to customers Supervise repair and maintenance quality Pitch in when there is a staffing shortage