Job Title: Corporate Concierge
Location: Houston, TX
Position: Full-time
Compensation: $65,000.00 to $80,000.00 per year; Salary; Exempt
Supervisor: Reports to Property Manager
Berman is a leader in property management and facility services. If you’re the kind of person who cares about growing your career and providing the highest level of quality services to the client properties that we work on, then you’re exactly the kind of person we’re looking for. We don’t just hire anyone at Berman; we are only looking for new team members who have the strongest work ethic, a deep sense of responsibility, a passion for succeeding, and a willingness to always go the extra step in whatever task you undertake.When you join Berman, you’re committing to making a difference in everything you do while working on our team. We make a commitment to you too – helping you embark on a career with a path to strong growth and constant support on your path to higher career levels!Founded in 2006 in Orlando, FL Berman has become a respected leader in the Property and Facility Services markets in which we operate. We work every single day on many millions of square feet of commercial and other types of properties. We provide every service needed to run, manage, and beautify our client’s real estate assets. Our employees come first at Berman, our belief is that if our employees are happy, strongly supported, and put in a position to succeed, then our clients will also be happy with the work that our employees provide on their assigned properties every single day. Berman cares deeply about the people we hire and ensures that growth is always on the horizon. If you put customers first, care passionately about what you do, and are committed to working on a team that respects each other, then Berman is the right fit for your next career position.
Job Summary: The Concierge will will serve as the brand ambassador for the the building and assist with leasing needs, assist guests, patrons, tenants, or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation. Some commercial real estate leasing experience / leasing is really needed.
Supervisory Responsibilities:
Duties/Responsibilities:
- Be the building brand/ambassador.
- Assist with leasing needs such as readying spaces, meeting prospective tenants, and other tasks as needed.
- Provides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.
- Arranges sightseeing and other tours.
- Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments.
- Runs appropriate errands for guests and picks up or delivers a variety of items.
- Provides a variety of business services such as shipping packages and assisting with printing needs.
- Receives, stores, and/or delivers mail and luggage.
- Acquires daily care items such as toiletries, for guests and patrons.
- Plans and schedules special events, parties, or meetings.
- Fulfills unusual requests such as arranging for adventure experiences, rides, coordinating special moments for guests, and searching for hard-to-find items.
- Arranges for interpreters or translators when needed.
- Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Excellent problem-solving and critical thinking skills.
- Must have a positive attitude with the ability to remain flexible and patient.
- Excellent organizational and multitasking skills.
- Excellent administrative skills.
Education and Experience:
- At least two years of guest services experience highly preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 5 years (Preferred)
Shift availability:
Ability to Commute:
- Houston, TX 77002 (Required)
Ability to Relocate:
- Houston, TX 77002: Relocate before starting work (Required)
Work Location: In person