Summary
Novapath Supply Chain Systems, Inc. is a global logistics company. We run our business with a deep understanding of the evolving challenges in the supply chain industry. With trusted partners around the globe, a data-driven approach, and a capability-focused engineering and analytics team, our mission is to deliver the highest-quality solution that serves our customer’s supply chain demands.
Job Description
Working in Operations, you will provide shipment status updates to internal personnel and clients. You must be proactive in providing accurate and timely updates to best service clients. Must have the ability to handle pressure and work well in a fast-paced environment. Excellent customer service skills will be needed to communicate with carriers and clients.
Pay & Benefits
Novapath is eagerly searching for the best and the brightest talent in the industry, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), legal insurance, identity theft protection, life insurance, disability, and unlimitedpaid-time-off (PTO).
Responsibilities in Support of Managed Transportation Services (MTS)
· Communicate with carriers to obtain timely and accurate updates
· Report locations and status of active shipments
· Log and report service failures for accurate exception management
· Communicate issues with internal employees and clients
· Verify and document shipment changes
· Collect and verify transportation related documents
· Maintain key performance indicators and metrics
· Develop and use collaborative relationships to accomplish work goals
· Perform other duties as assigned
What you need to succeed at Novapath
· Experience with and proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
· Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
· Interpersonal, organizational, multi-tasking, and analytical skills.
· Excellent verbal and written communication skills
Job Type: Full-time
Pay: $34,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person