We are seeking an individual with prior customer service experience to join our team as a cashier at Excalibur, serving both the buffet and the Tournament of Kings. This guest-facing role requires providing the highest level of guest service and addressing any concerns with professionalism. If you have the experience and dedication to deliver an exceptional guest experience, we invite you to apply for this exciting opportunity!
THE JOB:
As a cashier, you will be responsible for ensuring that all procedures are meticulously followed while operating the POS system. You will manage all cash and credit card transactions at the buffet and the Tournament of Kings, ensuring accurate and efficient handling of money and credit transactions. In this guest-facing role, you are expected to deliver the highest level of guest service, addressing any concerns with professionalism and courtesy. Additionally, you will promptly notify the manager on duty of any guest issues to ensure a seamless and enjoyable experience for all.
THE STARTING RATE: $21.172/hr
THE DAY-TO-DAY:
Ensure procedures are followed.
Operate the POS system.
Manage all cash and credit card transactions at the buffet and the Tournament of Kings.
Handle money and credit transactions efficiently.
Provide a high level of guest service, as this is a guest-facing role.
Notify the manager on duty of any guest concerns.
THE IDEAL CANDIDATE:
Prior customer service experience in a similar high-volume environment.
Proficient in handling cash and credit card transactions.
Experienced in operating POS systems.
Prior experience using InfoGenesis.
Excellent communication and interpersonal skills.
Demonstrates the highest level of guest service.
Ability to address and resolve guest concerns professionally.
Flexible and available to work various shifts/hours as needed per on-call requirements.
Ability to work well in a fast-paced environment.
MINIMUM REQUIREMENTS:
THE PERKS & BENEFITS:
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Healthcare, financial, and time off benefits.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!