Acts as lead and provides guidance when needed to team of asset protection team members, cashiers and custodians to ensure that exceptional customer service is the priority of every interaction and for execution of operational tasks. Assists manager with daily planning of operational tasks assigned to the store. Oversees special or ongoing process improvement projects and initiatives. Executes plan to ensure team members are compliant with established policies and procedures and applicable laws. Assists with departmental zoning by providing support, guidance and overseeing the recovery process. Actively participates in floor walks with Store Manager, Store Director, District Manager and Regional Vice President. Process and maintain direct shipment forms, order and maintain supplies and receive and distribute mail. Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks. Required to complete Firearms Sales Certification Training. Required to learn and follow company policies, procedures and safety rules. Adhere to company work hours, policies, procedures and rules governing professional staff behavior. Duties may change and team members may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person