The Reception Specialist serves as the first point of contact for the organization and Human Resources Department. As a customer-focused representative, they assist with various administrative and clerical tasks, and serve as a liaison between employees and the Human Resources department.
JOB FUNCTIONS AND RESPONSIBILITIES:
-
Answers and routes all incoming calls for the organization; routes HR inquiries
- Greets, assists and directs all visitors to their designated area
- Maintains cleanliness and presentation of reception and lobby areas
-
Maintains visitor log
-
Provides visitors with guest passes
-
Keeps detailed and accurate records of visitor requests and calls received
-
Receives deliveries and routes/coordinates with vendors
-
Provides clerical and administrative support to leadership and other departments
-
Coordinates and organizes company & departmental events
-
Manages conference room schedule(s) and coordinates with other departments
- Schedules and coordinates meetings
- Prepares and apply postage to outgoing mail
-
Sorts and distribute incoming mail, packages and other correspondence
-
Receives and distributes incoming faxes for organization and HR Department
-
Updates and manages company phone directory
-
Manages Via Duty schedule and coordinates with the appropriate team members
-
Maintains the general office filing system, to include filing within the HRIS system
-
Responsible for company-wide communication creates flyers, communication material, etc.
-
Other duties as assigned
-
Demonstrate and embodies our values: Be Limitless, Be Resilient, Be People Centered, Be a Team, and Be Trustworthy
-
High school diploma or equivalent
- 1 or more years in an administrative or secretarial setting/role a plus
-
HR experience a plus
-
Nonprofit experience a plus
-
Strong customer service skills is a MUST with a servant-like mentality
-
Effective written and verbal communication, including the ability to communicate and work with individuals with disabilities and diverse backgrounds.
-
Excellent interpersonal skills
-
Excellent organizational skills
-
Ability to act with integrity and professionalism
-
Ability to maintain a high level of confidentiality
-
Proficient with Microsoft Office Suite
-
Ability to multi-task and prioritize work; ability to meet deadlines
-
Ability to be punctual in attendance
-
Fluency in Spanish (ability to read, write and speak) is a plus
-
Prolonged periods of sitting at a desk and working on a computer
-
Ability to lift up to 15 pounds