Woodbridge Home Solutions is a Nationally Recognized home improvement company with over 34 years of industry experience. We are currently looking to add a Service Technician to our DFW Service Team. The Service Technician is responsible for working to complete warranty on home exterior projects (siding, windows & doors, bathrooms, and kitchens) and other assigned tasks associated with the needs our customers. This position reports to the DFW Production Manager at our HQ in Dallas, TX.
Responsibilities:
- Meeting or exceeding service/operational goals while providing an exceptional customer experience to both internal and external customers
- Call customers to schedule service as needed
- Effectively fix or repair customer’s needs associated with our installed products in their homes
- Drive company vehicles obeying all traffic and driving regulations
- Utilize professional communication when communicating with customers both in person, on the phone or via text.
- Communicate promptly and efficiently with Service Manager and others as needed to share challenges or needs from homeowner’s project
- Work directly with homeowner to solve any service challenges
- Utilize technology as needed to complete communication and service orders in LeadPerfection.
- Demonstrate high level of positive energy towards Team and customers
- Deliver agreed to results in the areas of safety, quality, timelines, customer communication and satisfaction
- Provide high level of customer service to our customers
Qualifications:
- Home remodeling, renovation or construction experience
- Experience installing or repairing siding, windows, and doors is a plus
- Strong communication and customer service skills
- Professional, organized and detail-oriented
- Valid driver's license and clean driving record
- Pre-employment background check
- High School Diploma or equivalent
Benefits:
- Health, Dental and Vision Insurance
- Disability and Life Insurance
- 401k/HSA/FSA
- Holiday/Paid Time Off
Company Description:
Woodbridge Home Solutions is an award-winning, three-generation, family-owned and operated, specialty remodeler serving Texas, Kansas and Oklahoma since 1989. We offer design assistance to help homeowners select the right combination of products that will enhance their home’s beauty, reduce energy costs, and increase their home’s value. The company is guided by core values that demand the highest level of performance and customer satisfaction which allows us to rise to the top in a competitive industry.
Woodbridge Home Solutions is an equal opportunity employer. To learn more about Woodbridge Home Solutions, please visit our website at www.woodbridgehomesolutions.com
Posted Min Pay Rate: USD $40,000.00/Yr. Posted Max Pay Rate: USD $50,000.00/Yr.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Retirement plan
- Tools provided
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Travel requirement:
Work Location: In person