Greets incoming patients and visitors, directing them in person or by phone to the appropriate areas.
General Accountabilities
- Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival.
- New patient paperwork, creates new patient charts. Create patient packets.
- Takes patient copays and payments.
- Check insurances on Systemdx
- Balance petty cash.
- Prior authorization for military.
- Scan insurance cards into patient record.
- Prints MD notes and orders.
- Schedules appointments, appointment reminder program.
- Answers calls, takes messages, and routes calls as necessary to appropriate individuals.
- Calls on referrals.
- Performs a variety of routine clerical tasks.
- Maintains clean and orderly reception area.
- Retrieves, sorts and delivers mail.
- Files patient charts, thin patient charts and box.
- Month end reports
- Gets coffee and lunch for MD’s.
- Schedule drug rep lunches
- Complete other administrative tasks as needed.
*The company reserves the right to add or change duties at any time.
Job Qualifications & Skills
- Education: High school diploma or equivalent
- Experience: Some previous work-related experience
- Excellent verbal and written communication
- Service orientation
- Critical thinking and active listening
- High level confidentiality
Emotional stability and patience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Multiple locations
Job Type: Full-time
Pay: $17.85 - $21.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Ability to Relocate:
- Ogden, UT 84405: Relocate before starting work (Required)
Work Location: In person