Day-to-Day
A large healthcare client located in South NJ is looking to hire a Healthcare Patient Access Representative to their Patient Access Team. This person must be comfortable working in a fast paced/metrics based inbound call center environment. This person will be responsible for taking only inbound calls. Upon starting the role they will start in the intake team transferring patient calls, cancelling appointments, and answering patient questions. Once acclimated into the role this person will have the opportunity to transfer into a scheduling role where daily responsibilities will include but not limited to; scheduling patients appointments, insurance verification/authorizations and updating patient information into EMR (EPIC) all while maintaining a high level of customer satisfaction.
SHIFT/HOURS: (no flexibility)
Monday-Friday
8am-5pm
Position is 5 days a week onsite (NO hybrid or remote work)
Must-Haves:
- 1+ years of healthcare/medical administration experience
- Experience scheduling appointments and performing insurance verification
- Experience working with EMR's (epic preferred)
- Proficient within computer literacy/ technologically advanced
- Comfortable working in a fast paced call center environment
Plusses:
- Epic
- Inbound and/or outbound call center experience
- Associates and/or Bachelors
Job Types: Full-time, Contract
Pay: $17.00 - $18.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Inpatient
- Outpatient
Schedule:
Application Question(s):
- Do you want to work in a call center environment?
Education:
- High school or equivalent (Required)
Experience:
- healthcare customer service: 1 year (Required)
- insurance verification: 1 year (Required)
Ability to Relocate:
- Camden, NJ: Relocate before starting work (Required)
Work Location: In person