The Counseling Center is looking for a medical receptionist to help staff our Layton office: Monday - Friday during the day. Anticipated hours are Monday to Friday: 12-5 pm.
We are a growing outpatient mental health clinic. We place a high priority on providing an excellent experience to our clients and a supportive environment to our clinical and non-clinical staff. This position is ideal for someone with a stable work history and an interest in growing professionally.
Duties will include:
- Greeting and welcoming patients as soon as they arrive at the office
- Directing patients and alerting the appropriate person of their arrival
- Collecting patient copays
- Answering, screening and forwarding incoming phone calls
- Setting up new patient accounts
- Making outgoing calls to collect and verify patient information
- Ensuring reception area and break room is tidy and presentable
- Providing basic and accurate information in-person and via phone/email
- Receiving, sorting and distributing daily mail/deliveries
- Maintaining office security by following safety procedures and controlling access via the reception desk
- Updating calendars and scheduling appointments
- Arranging travel and accommodations, and preparing vouchers
- Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Successful applicants will display:
- Proven work experience as a Receptionist, Front Office Representative or similar role; priority will be given to those with medical reception experience
- Stable work history
- The ability to learn quickly
- Basic understanding of health insurance. (Knowledge and experience with medical billing would be ideal.)
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Ability to take initiative and proactively solve problems
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude and strong work ethic
- High school diploma
If you feel you meet these criteria and you are interested in joining our team, please apply!
We will only consider applicants who have completed the "Attention to Detail" assessment as part of the application. If you are interested in this position, please complete it.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 25 per week
Healthcare setting:
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Layton, UT 84041 (Required)
Ability to Relocate:
- Layton, UT 84041: Relocate before starting work (Required)
Work Location: In person