If you'd like to help people with disabilities enjoy a full life, look no further! Ease-e Medical provides affordable durable medical equipment and disposable medical supplies to individuals with disabilities. Ease-e is looking for a Customer Care Associate to join our team.
Great benefits! Ease-e offers multiple options at competitive rates, including health insurance, tuition reimbursement, 403(b), and paid time off that accrues immediately upon hire. Benefits eligibility may differ based on position.
In this position you will:
● Process customer orders via phone, fax, and email within Medicare/Medicaid guidelines and limits
● Process coordinating vendor purchase order for shipping customer orders
● Create system generated physician orders for physician signatures
● Enter and maintain customer information and communications
● Work as one team and have the customer as the primary focus
Requirements:
● Passionate desire to work with people, professional phone skills, attention to detail, and can quickly learn new skills
● Proficient computer skills including data entry and computer navigation skills
● Prior experience in medical billing or medical terminology helpful but not required
● Prior customer service/representative experience required
Position Details:
● Full time 38 - 40 hours per week
● Mon - Thurs 8a-5p and Fri 8a-3p
● Starting wage $15/hr
We have retained a staffing service to help manage the open positions and applications.
This is not a temporary position, this is a full-time regular position. After successful completion of a term with the staffing company and conversion to a regular employee, increased wages, benefits and advancement opportunities are available.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
Work setting:
Application Question(s):
- What level computer experience (beginner, intermediate, expert)? What software programs have you used? Are you able to navigate multiple programs/browsers simultaniously and use dual monitors?
Experience:
- Customer service: 3 years (Required)
Ability to Relocate:
- Cañon City, CO 81212: Relocate before starting work (Required)
Work Location: In person