JOB OVERVIEW
Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance.
Pay: $22 - $50hr
ACCOUNTABILITIES
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
- Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
- Responds to additional patron requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
- Contributes to team effort by accomplishing related results as needed.
BEHAVIOURAL COMPETENCIES
- General Math Skills
- Verbal Communication
- Customer Service
- Resolving Conflict,
- Teamwork
- Persistence
- Energy Level
- Selling to Customer Needs
- Thoroughness
- Professionalism
- Client Relationships
Positional expectations
- Maintain all certification requirements. Submit new food handlers/ alcohol certification prior to the expiration date
- Report to work on time, ready to work.
- Maintain and well-groomed professional appearance and adhere to uniform standards
- Deliver excellent customer service at all times
- Report to work on time, ready to work
- Provide consistent support to servers and other staff
- maintain cleanliness in your area
- Be familiar with menus, and company processes in an effort to answer questions when asked.
- Abide by Tsunami Rules and regulations as outlined in the employee handbook
- Abide by state and federal regulations regarding all restaurant operation, safety, and sanitation
Job Type: Full-time
Pay: $22.00 - $50.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
Work Location: In person