Job description
Dental Front Desk/ Treatment Coordinator
Full Time
Qualifications
- The candidate must have good sales strategies, must have a very welcoming professional character, image, and must be able to be energetic, quick learner, multi-tasker and able to provide great customer service to all patients, visitors, internal staff members and doctors
- Energetic, positive attitude always, quick learner, takes constructive criticism well without getting defensive
- Excellent experience with Customer Service is required
- Fully bilingual is required (English/Spanish) with verbal, written, and strong communication fluency and accuracy
- Previous experience in handling all Dental Front Desk duties in General and Specialty Dental Office
- Experience with Dental Insurance (PPO, HMO, and Fee for Service), verifications, billing and claims
- Dental Front Desk: 2 years (Required)
- Dental Treatment planning: 2 years (Required)
- Dental Insurance - PPO, HMO, Medicare: (Required)
- EagleSoft software Software: (Required)
Responsibilities
- Experience with presenting Treatment Plans with successful closed treatments
- Answer all incoming calls with proper screening techniques and assistance
- Scheduling patients, follow-ups, re-calls, or canceling appointments with strategy and consistency, always making sure that the day is productive
- Able to multi-task while maintaining an organized work area
- Must be able to work quickly and ALWAYS check for accuracy before finalizing tasks
- Maintain and manage all patient records in compliance to HIPAA standards and regulations, also with knowledge of OSHA standards and maintain OSHA records accurately
* Assist patients to fill out information forms accurately, verifying & updating all information into system
- Collect and receive patient payments correctly at time of treatment
- Follow all office protocols, policies and procedures correctly and consistency
- Use initiative, able to complete all tasks without being told what to do
- Use proper judgement and able to make Front Desk decisions while communicating with the Doctor
- Must always communicate clearly with all staff members and work in a team environment
- A top-performing Dental Front Desk/Treatment Coordinator will perform all duties in a manner that ensures top efficiency, productivity, and running a successful dental practice
Receptionist Job Highlights:
- Paid weekly through Express Pros, Miami Dade South, FL
- Express Pros offers Medical Plans
- Paid Holiday
- Opportunity to gain long-term employment and be promoted within the company.
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Miami, FL 33176: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dental office exp: 2 years (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Experience:
- Management: 2 years (Preferred)
Ability to Relocate:
- Sunny Isles Beach, FL: Relocate before starting work (Required)
Work Location: In person