Introduction
Compassionate Care is a small local veterinary practice exclusively focused on end-of-life pet care. Some say it is a calling, and everyone on our team are with us because this line of work is also incredibly rewarding. We meet an important need during a very difficult time in people’s lives, and with the right intention, we are here to make what may be one of the most difficult days a little easier. That’s what keeps us motivated.
It requires us to approach each day with patience, empathy, and emotional intelligence. When we treat each pet and our fellow humans with the care and respect they deserve, we can build trust and make a meaningful impact in our community.
If that resonates with you, we’d love for you to keep reading and consider applying.
About Us
In-home euthanasia — In 2009, our founder and CEO Dr. Lori Gibson started Compassionate Care and began offering in-home pet euthanasia in response to an unmet need in the pet community. This in-home alternative to the clinic experience is better for the pet and better for the families — and today, it has become the new standard of care at end of life. As painful as it can be to lose a pet, we know our customers sincerely appreciate the service we provide (see what they say in our reviews).
Eco-friendly cremation — In 2015, the opportunity arose to provide cremation in-house and also to use a more environmentally friendly process known as aquamation. Now with our own water-based cremation facility, we can reduce the negative climate impacts of the industry while ensuring customers that their pets remain in our care.
A different kind of job — Another key reason why we exist: to create a better experience for the people doing this difficult work. Animal care and veterinary professionals have a high burnout rate and may struggle with compassion fatigue. Our aim is to create a work environment that allows for a healthier, more sustainable career, and we know that genuine care for our people translates to customer satisfaction and company resilience.
We’re building a culture where our team feels seen, heard, and supported one person at a time.
Who we are — Today we are a team of 40+ veterinarians, care specialists, aquamation technicians, and administrative staff. We are a 100% locally, woman-, and minority-owned business, led by a forward-thinking leadership team — who are also all women and the majority are veterinarians.
About You
You might be a good fit for our team if you:
- Show a high level of empathy and emotional intelligence
- Are resourceful and take initiative
- Are an excellent communicator, both written and verbally
- Are exceptionally detail-oriented and self-organized
- Enjoy working both independently and collaboratively
- Are adaptable to unique or challenging situations
- Have a love for animals and a desire to help pets and families through the end-of-life experience
As an Aquamation Administrative Assistant at Compassionate Care, you’ll bring a breadth of skills and willingness to juggle a variety of administrative tasks for our aquamation facility with minimal supervision. In this role, we’ll ask you to:
- Professionally and empathetically communicate responsively with grieving families over the phone and by email
- Greet and assist families that are picking up their pets cremains
- Meticulously package and label cremains
- Support clients and staff with urn and memorial orders
- Process payments
- Manage supply inventory
You may visit our website at www.DrLoriGibson.com for more information about our service. If you feel you're the right person to join our team in a truly rewarding field where your work, and talents are appreciated, please 1) apply via Indeed including your resume, 2) provide an optional but highly recommended COVER LETTER explaining why you may be a good fit for this position, and 3) go to the following URL and complete the assessments within 24 hours of applying:
https://www.ondemandassessment.com/link/index/JB-LRUMBUFK1?u=1034977
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Will you complete the required assessment (see link in listing) within 24 hours of applying?
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Portland, OR 97211: Relocate before starting work (Required)
Work Location: In person