DAY-TO-DAY:
A large healthcare client located in South NJ is looking to hire a Healthcare Patient Access Representative to their Patient Access Team. This person must be comfortable working in a fast paced/metrics based inbound call center environment. This person will be responsible for taking only inbound calls. Upon starting the role they will start in the intake team transferring patient calls, cancelling appointments, and answering patient questions. Once acclimated into the role this person will have the opportunity to transfer into a scheduling role where daily responsibilities will include but not limited to; scheduling patients appointments, insurance verification/authorizations and updating patient information into EMR (EPIC) all while maintaining a high level of customer satisfaction.
MUST-HAVES:
- NO JOB HOPPINESS
- MUST be comfortable working call center environment (inbound)
- 1+ years of healthcare/medical administration experience or interested in working in healthcare
- Experience scheduling appointments and/or performing insurance verification
- Experience working with EMR's (epic preferred)
- Proficient within computer literacy/ technologically advanced
PLUSSES:
Epic Inbound and/or outbound call center experience Associates and/or Bachelors
COMPENSATION:
$16/hr to $18/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Healthcare setting:
Schedule:
- 5x8
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 2 years (Required)
- Computer skills: 2 years (Required)
Ability to Commute:
Work Location: In person