The dental office front desk receptionist is the first person that clients see when they visit or call the dental office. The receptionist does vital work with dental hygiene scheduling, records handling and entry, correspondence, verifying insurance eligibility, and facilitating records requests.
The front desk receptionist works with the dentists and assistants to ensure that scheduling proceeds in an effective manner. The receptionist directs arriving patients to waiting areas, and updates them on any expected waiting times. The receptionist also processes records and information filled out by patients and enters these into a computer database. The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the dentists. Additionally, the receptionist will sometimes be the person called upon to provide insurers with any necessary records to verify procedures and findings by the dentist. She or he deals with incoming phone calls and directs inquiries appropriately. The front desk receptionist processes all incoming mail and directs it to appropriate personnel as required.
Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
Healthcare setting:
- Clinic
- Dental office
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dentrix Software: 2 years (Preferred)
- Dental office: 3 years (Preferred)
Language:
Work Location: In person