Overview:
Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.
With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment. Whether we’re collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play!
Join us – tomorrow is yours to define… Forever!
LOCATION: Hybrid New Jersey
General Summary: The Human Resources Manager will function as a business partner in support of all store employees by providing employee relations and generalist level support, responsible for building relationships with the Regional Vice President and District Managers within their region to help build a positive overall working environment and aid in employee retention.
Responsibilities:
- Provide employee relations support and counseling to the Company’s store employees.
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Respond, research and follow up on all calls that are made to the Company’s confidential employee hotline.
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Investigate and resolve all Harassment and Discrimination claims made in the store organization
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Partner with the Loss Prevention Department on all employee issues
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Manage all legal requests, legal compliance issues and all requests and audits made by the Department of Labor
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Manage HR policies and procedures consistent with corporate objectives and state and federal laws.
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Partner with District Managers on the development of internal talent and the overall structure of the field organization
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Support District Managers within region with the Annual Review process and the Talent planning process
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Work with the Learning and Development team to support various training initiatives and to help them better understand the training needs in the field
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Support the company’s Diversity & Inclusion initiatives
Qualifications:
- Ideal candidate is proactive, strategic, people-oriented and service oriented
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5+ years of previous Human Resources experience with a solid understanding of the retail store environment
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Strong knowledge of labor laws and regulations
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Excellent written and verbal communication skills
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Strong time management skills with the ability to manage multiple and competing projects
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Ability to develop strong working relationships with all levels of the organization
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Able to make timely decisions and manage competing priorities
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Ability to manage sensitive information with confidentiality
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Strong interpersonal skills; works well with cross-functional partners
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Ability to travel as needed
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Bachelor’s degree in human resources or related field of study required; PHR certification a plus
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Microsoft Office Suite skills (Word, Excel, PowerPoint)
Outstanding communication skills, including written, oral, and interpersonal -
Able to thrive in a fast-paced, dynamic environment
Why we think you’ll love it here…
At Forever 21, we foster an inclusive culture where everyone feels they belong. In addition to our comprehensive benefits package which you can find at https://sparcbenefits.com/Candidate-Benefits-Highlights, you will unlock competitive Paid Time Off for personal, sick, and vacation time each year, enjoy most national holidays (paid), enjoy a flexible work schedule with our current hybrid policy for most corporate roles, free onsite parking well as eligibility to participate in our annual bonus incentive program to name a few.
We actively encourage our current and future employees to:
Unleash your style - where your self-expression and creativity inspire others. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique!
Embrace your individuality – we value the diverse perspectives, talents, and backgrounds that make each person one-of-a-kind. We celebrate what makes you exceptional!
Own your Journey- Where personal & professional growth goes hand in hand. Embrace your journey, learn, adapt, and make a lasting impact. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC!
ADDITIONAL DATA:
The salary range for this position is $85,000 - $120,000 annually. Pay is based on several factors including but not limited to the position offered and work experience. In addition to your salary, Forever 21, and its affiliated brands, offers a benefits package, including 401(k) plan, overtime pay, flexible work schedule and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found at https://sparcbenefits.com/Candidate-Benefits-Highlights.
SPARC Group LLC is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process.
Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.