**Job Summary:**
We are seeking a dedicated and enthusiastic Medical Assistant & Front Desk Coordinator to join our team. This dual role is crucial for ensuring a seamless and welcoming experience for our clients from the moment they walk in or call us. The ideal candidate will have a blend of clinical skills and a bright, customer-focused personality to provide exceptional care and service.
**Key Responsibilities:**
- **Clinical Duties:**
- Assist healthcare providers with patient examinations and procedures.
- Perform routine clinical tasks such as taking vital signs, drawing blood, administering injections, and preparing specimens for laboratory analysis.
- Maintain patient records and ensure confidentiality.
- Educate and instruct patients on post-treatment care and healthy lifestyle choices.
- **Front Desk Duties:**
- Greet clients warmly and create a welcoming atmosphere.
- Manage appointment scheduling, confirmations, and rescheduling.
- Answer phone calls, address inquiries, and provide information about our services.
- Handle patient check-ins and check-outs, including processing payments and insurance information.
- Maintain a clean and organized front desk and waiting area.
**Qualifications:**
- Certified Medical Assistant (CMA) or equivalent certification.
- Experience in a clinical setting, preferably in a men's health or similar specialty.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in electronic medical records (EMR) systems.
- Ability to multitask and handle a dynamic work environment.
- A friendly, positive attitude and a genuine desire to help others.
**Preferred Attributes:**
- Previous experience in a luxury or high-end healthcare setting.
- Familiarity with hormone optimization, peptide therapy, and other men's health services.
- Bilingual capabilities are a plus.
**Benefits:**
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities.
- A supportive and collaborative team environment.
**To Apply:**
Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role to [Your Contact Information].
---
### Personality and Skills Checklist for Ideal Candidate
**Clinical Skills:**
- Proficient in taking vital signs
- Experienced in drawing blood and administering injections
- Knowledgeable in patient education and post-treatment care
- Skilled in using electronic medical records (EMR) systems
- Familiar with hormone optimization and peptide therapy
**Administrative Skills:**
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Experience with appointment scheduling and patient management
- Ability to handle payments and insurance information
- Proficient in managing phone calls and client inquiries
**Personality Traits:**
- Bright and cheerful demeanor
- Warm and welcoming attitude
- Empathetic and patient-focused
- Professional and polished appearance
- Reliable and punctual
Job Type: Full-time
Pay: $17.31 - $21.52 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
Application Question(s):
- Please list any personal or professional social media accounts you have operated below and their usernames:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Tampa, FL 33619 (Required)
Ability to Relocate:
- Tampa, FL 33619: Relocate before starting work (Required)
Work Location: In person