JOB SUMMARY
4Ever Young Anti-Aging Solutions is located at the Yard at Ivanhoe in the heart of the trendy Lake Ivanhoe community in Orlando, FL. We are looking for someone with strong sales experience, preferably someone with experience converting customer leads to confirmed appointments for a medical spa, laser clinic, weight loss clinic, wellness clinic, or hormone therapy clinic.
Our customer leads come from our social media ads on Facebook, Instagram, and Google Ads, as well as from tent/table displays that we do at community events a few times a month.
The person in this role will be responsible for:
- Calling, texting, and emailing leads on a daily basis
- Selling leads on our services
- Credentialling our providers
- Convincing leads to schedule a FREE consultation
- Ensuring they show up for their appointment.
The biggest challenge in this role is getting leads to answer the phone, call you back, and reply to texts or emails. The ideal candidate is highly skilled, relentless, and creative in finding ways to communicate with leads, convince them to schedule appointments, and get them to show up for their appointments. We are looking for someone who is dedicated to constantly learning and perfecting their skills. 4Ever Young is a really hip and fun place to work. We want people who absolutely love what they do and want to have a blast doing it!
WHAT YOU’LL NEED
- REQUIRED: Effective working from home
- REQUIRED: Minimum 1 year of experience in sales, lead management, and appointment specialist roles
- REQUIRED: Minimum 1 year of experience working for a medical spa, laser clinic, weight loss clinic, wellness clinic, or hormone therapy clinic.
- REQUIRED: Fluent English speaker
- REQUIRED: Stay current on 4Ever Young services & products, as well as industry trends in medical aesthetics
- REQUIRED: Dedicated to constantly learning and perfecting their skillset.
- REQUIRED: Some work on weekends and in the early evenings until 8 pm
- Preferred: Fluent Spanish speaker
- Preferred: Active on social media
- Preferred: Skilled in organic social media marketing
- Preferred: Skilled in event planning
PAY, BENEFITS, & PERKS:
- Base pay: $20 to $25 per hour, depending level of relevant experience
- With high-level performance, you can earn upwards of $25 to $35 per hour, including your base pay, uncapped commissions, bonuses, and special incentives.
- Commissions and bonuses will be awarded for scheduling customer leads for confirmed appointments and ensuring they show up
- Profit-Sharing Retirement Plan: You will earn a percentage of the annual company profits; employee contributions are not required
- Ability to work from home once fully trained and delivering proven results
- No monthly premiums for primary care & specialty care Telemedicine with access to $5 generic prescription drugs (employees pay copays only)
- Employee Rewards, Recognition, & Perks Program
- 50% Employee discount on 4Ever Young products and services
RESPONSIBILITIES, DUTIES, & EXPECTATIONS
Manage Leads & Schedule Appointment (Strong Sales Emphasis)
- Manage all new leads that come in from social media advertising and convert them to patient appointments by frequently calling, emailing, and texting them
- Call all new leads that come in during work hours within 10 minutes or less
- Once leads are scheduled for appointments, follow up with them on a regular basis to ensure they show up for their appointments
- Convert 30% to 35% of leads to appointments
- Ensure that a minimum of 80% of scheduled patients show up for their appointments; maintain a less than 20% rate of no-shows & cancellations that don't reschedule
- Learn 4Ever Young credentialing information for your center; familiarize yourself with basic information about all products and services so you can answer questions.
- Be an enthusiastic ambassador for our products and services – find what you love and share your experience with patients!
- Inform leads of promotions, discounts, and membership programs that may save them money or be a great fit for them. Be prepared to talk about the benefits of the membership program. Proactively offer to add patients to our mailing list or send them info about upcoming promotions.
- Follow up on new leads as required; meet daily, weekly, and monthly goals for lead conversion and scheduling appointments.
Additional Duties
- Perform other duties as requested. Be a strong team player with a positive attitude, and do what needs to be done without being asked.
ABOUT 4EVER YOUNG
4Ever Young Anti-Aging Solutions was founded because we were simply willing to ask a radical question: what if you could look forward to the aging process? 4Ever Young is one of the fastest-growing national health & wellness franchises in the United States. We are a leader in cutting-edge anti-aging medicine, medical aesthetics, integrative wellness, and preventative health services.
Part of our success stems from our culture. We strive to be a hip, fun place to work that’s welcoming of people from all walks of life. Our clients consistently compliment us on our atmosphere, which is why we see people coming back time and time again.
At 4Ever Young, we are committed to our own personal wellness. We live the lifestyle we sell to our clients and believe our approach to personal wellness motivates and inspires the people we see each day. Clients want to be treated like they matter by people who care as much about their wellness as they do, so passion is a must-have to make it in this business.
OUR MISSION
4Ever Young is committed to helping people rethink aging by providing treatments that unlock vitality at every stage of life while using cutting-edge biomedical advances with care that is second to none. We offer a comprehensive range of innovative anti-aging, medical aesthetics, and integrative wellness services to help our clients look their best, feel their best, and perform their best. We are passionate about health and wellness and dedicated to helping people and transforming lives.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Work from home
Experience level:
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
Weekly day range:
Work setting:
Application Question(s):
- Are you available to work a few hours on Saturdays and Sundays?
Experience:
- Sales: 1 year (Required)
- Wellness/Hormone Therapy/Weight Loss/Medical Spa: 1 year (Required)
- phone sales: 1 year (Required)
Language:
- English (Required)
- Spanish Fluently (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person