JOB SUMMARY:
This position is responsible for handling and routing all incoming calls, greeting patients and their families, registering patients, insurance verification as needed, scheduling new patient appointments and follow-ups, cash collections, and the proper handling of patient charts, among other things, under the general supervision of the Practice Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones, and data entry.
- Scheduling appointments, carefully screening patients for new addresses and update registration, and informing patient of adequate information that must be presented at the time of visit.
- Verifies patient benefit eligibility and coverage and documents in the EHR system.
- Obtains authorization/referral for office visits.
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness.
- Performs telephonic support for online authorization of office visits and procedures.
- Ensure complete and accurate data, including patient demographics, current insurance information, and update patient benefit information.
- Knowledge of Insurance carriers and contracted providers.
- Performs other duties as required.
Job Type: Full-time
Pay: $19.14 - $23.05 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Medical office: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
Ability to Commute:
- Eugene, OR 97401 (Required)
Ability to Relocate:
- Eugene, OR 97401: Relocate before starting work (Required)
Work Location: In person