Front Desk Receptionist
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
- Provide administrative support to counseling staff as needed
- Schedule appointments using electronic health record
- Handle patient inquiries and provide excellent customer service
- Manage front desk operations, including maintaining a clean and organized reception area
- Assist with billing insurance and payment posting utilizing electronic billing software
- Manage medical records requests
- Maintain cleanliness of office as needed between regular cleanings.
- Manage intake process including verifying insurance and scheduling new clients.
Skills:
- Experience working in an office setting preferred
- Proficient in operating phone systems
- Strong knowledge of front desk procedures and patient service protocols
- Familiarity with use of electronic health record
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong mathematical and organizational skills.
- Familiarity with insurance billing utilizing electronic software preferred.
- Computer proficiency required.
This job is scheduled to begin the end of August or first part of September. Hours will be from Noon to 5 Monday through Thursday. We have offices in Lapeer, North Branch, and Imlay City. This position will be located in Lapeer two days a week and Imlay City two days a week. You may be asked to go to the North Branch office or work additional hours to provide coverage to other office staff occasionally.
This is an exciting opportunity for an individual with excellent customer service skills and a passion for providing exceptional patient care. Join our team as a Front Desk Receptionist/Biller and contribute to our mission of delivering high-quality healthcare services.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
Work Location: In person