Job Summary
This position serves as the main line of communication between our staff and our customer, and reports directly to the Dispatch Supervisor. Dispatching and call taking are two of the essential components of the position.
Qualifications and skill requirements are listed below.
Possess high standard of ethical conduct
Ability to communicate clearly and concisely
Ability to handle stressful or difficult situations
Ability to multi-task under pressure
Ability to interpret and understand information including incoming non-emergency telephone calls, protocols, regulations, and instructions.
Knowledge of the surrounding geography as to determine the most efficient response time
The ability to understand, read, and interpret maps
The ability to operate computer aided dispatching system
Maintain prompt and regular attendance
Ability to follow written and oral instructions
Maintain a highly organized approach to work
Ability to prioritize decisions based on multiple criteria and identifiable standards of policies and procedures
Determine the nature and location of the transport; determine priorities, and dispatch units as necessary and in accordance with established procedures
Strong sense of customer service
Perform related work as required
Experience:
Dispatch: 1 year MUST HAVE
Education:
High school or equivalent (Required)
Work authorization:
United States (Required)'
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COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Sanitizing, disinfecting, or cleaning procedures in place
Hours per week:
Work Location:
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Required)
- Typing: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person