PURPOSE OF POSITION:
Responsible for assurance of quality standards through process auditing and in-process inspection of product, as well as incoming inspections of raw materials received at building 2 to ensure that specifications are met. Reports potential quality related problems to quality management. Recommends corrective actions, as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts in-process inspections and audits of processes according to a set schedule to ensure product specifications are met in all aspects of the manufacturing process.
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Prepares quality reports for trend analysis and identification of problems areas.
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Assists quality management in identifying, communicating and facilitating the need for changes to enhance process and product quality.
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Coordinates collection of data for use in the repair process.
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Conducts daily audits of the repair process to ensure the work instructions are being followed and that the individuals performing the work have been trained.
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Interfaces with manufacturing and quality management when defects or deviations to specifications are found.
- Communicates potential quality problems to quality management.
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Conducts incoming inspection on components from vendors, as required.
- Records quality data and transactions.
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Communicates results in reports and assists in Corrective Action Reports as necessary.
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Provides support to the repair process during the implementation of new work instructions and changes to existing work instructions.
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Assists with the implementation of quality program(s) into manufacturing based on ISO requirements.
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Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
- Responsible for utilizing proper lifting and material movement techniques at all times.
- Actively works to improve processes in the company.
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Performs cosmetic checks on units.
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Other duties as assigned by management.
QUALIFICATION REQUIREMENTS:
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Two (2) years experience in a manufacturing or service environment required.
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One (1) year quality auditing experience in a reverse logistics or return environment preferred.
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Technical experience preferred.
OTHER SKILLS AND ABILITIES:
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Ability to speak, read and write English;
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Computer literate in a Windows Environment; Excel, Word, Power Point, Access, Internet.
- Basic math skills.
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Accurate counting skills.
- Detail oriented.
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Analytical abilities.
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Good organizational skills.
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Ability to work as part of a team.
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Must be self-motivated with ability to use own initiative.
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Flexibility to change direction frequently with little notice.
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Able to handle multiple tasks simultaneously.
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Excellent planning and organization abilities.
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Able to complete projects under tight deadlines, even when there are competing requirements and changes in assignments.
- Able to create reports based on information obtained while performing duties.
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Able to write procedures in accordance with applicable regulations.
- Legible handwriting.
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Strong written and verbal communication skills.
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Strong telephone etiquette.
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Strong interpersonal skills with the ability to use tact and diplomacy.
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Excellent communication skills.
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Able to maintain confidentiality.
- Able to work with or near repair and test equipment.
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Able to handle routine assignments of a repetitive nature.
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Able to perform repetitive motion with hands and arms.
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Good visual acuity.
- Ability to recognize defects or flaws in routine parts and/or product
PHYSICAL DEMANDS:
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Ability to lift up to 30 pounds.
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Able to climb, stand, stoop and bend.
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Ability to walk and stand on cement floors for long periods.
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Able to work in warehouse environment.
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Able to handle routine assignments of a repetitive nature.
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Able to perform repetitive motion with hands and arms
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Able to wear ESD gloves.
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Good visual acuity.