About us
Scooters Coffee is a fast-growing brand in the coffee industry. We strive on Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for a strong leader with an Amazing personality to grow with our company.
DESCRIPTION
Are you an Amazing person in need of an Amazing opportunity? We need you as our Shift Leader. The Shift Leader is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
- Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Assist the Store Manager in onboarding and training new team members
- Develop effective working relationships with team members, identifying individual motivation factors
- Proactively seek opportunities to increase individual and team sales
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Ensure team members follow all health, safety, and sanitation guidelines
- Serve as a keyholder, following all opening and closing procedures
- Demonstrate punctuality, dependability, and adaptability
- Assist Store Manager with administrative duties as requested
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 30 per week
Benefits:
Experience level:
Restaurant type:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Spring, TX 77379 (Required)
Work Location: In person