Field Service Engineer
About US:
Insort is developing and manufacturing highly innovative sensor-based and customized sorting and monitoring equipment for the international food processing industry. Our developments open new unimagined possibilities for food safety and quality control in the food processing industry. Headquartered in Austria, Europe with a US sales and service subsidiary based in Turlock, California.
We provide an exciting and challenging task in an innovative and fast-growing company with high tech products. You have the possibility to grow with our company and you will be a key part of our efforts and success in North America. www.insort-inc.com
About the ROLE:
Ø Equipment service, commissioning and training in California
Ø Service and commissioning of equipment across the US and Canada
Ø Remote customer support and services from our office in Turlock, CA
Ø Executing operator training plans and training new and experienced customers on Insort’s sorting and monitoring equipment
Ø Write comprehensive commissioning, service reports and conduct performance evaluations of equipment in the field.
Ø Provide technical feedback on new developments and existing equipment in the field
Ø Maintain your own tools and small spare part kits
About YOU:
Ø Extensive work experience in equipment manufacturing, field service, optical sorting, or food processing
Ø Technical education (Colleague or University degree) considered an asset
Ø Read and interpret electrical drawings, schematics, charts, and electrical code specifications
Ø High level understanding of IT connectivity and troubleshooting
Ø Experience writing service reports and other technical documentation
Ø Excellent written and verbal communication skills
Ø Ability to work independently as well as in a team environment
Ø Confront challenges with a problem-solving mindset, having high quality standards considering your work
Ø Prioritizes requests and tasks while troubleshooting conflicts with little guidance
Ø Support in house testing and customer demonstrations
About the BENEFITS:
Ø An exciting, versatile, and challenging job
Ø Highly innovative and exciting products – be a part changing the food industry
Ø Comprehensive Onboarding – detailed training on optical food sorting equipment and processes
Ø Possibility to travel Northern America and Europe for training from time to time
Ø Work for a globally operating and growing company
Ø Great opportunities for personal and career growth
Ø Emphasis on personal responsibility
Ø Medical, dental and vision plan
Ø M&IE per diems for travel
Travel:
Willingness to travel 40-50% of the time in California and throughout North America for commissioning and service. Occasional travel to Europe for training purposes.
Schedule:
40 hours / week,
Monday-Friday, schedule will be flexible (typically between 8am-6pm)
Notes:
Overtime required; weekend work required from time to time.
Salary:
Approx. $ 75-90,000.00 / year
Vacation time:
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: On the road