About The Clubhouse Therapy Center:
The Clubhouse is a trio of interdisciplinary pediatric therapy clinics that specialize in the evaluation and treatment of children who require therapeutic support to meet their developmental milestones and achieve their full potential. Through our integrative, play-based approach we help children find their voice, acquire crucial life skills, and gain independence while working with families and caregivers along the way.
The Clubhouse is the realization of our team’s professional dream — a center where families can help their children grow with pride and confidence. Founded over 20 years ago, the Clubhouse embodies the philosophy that communication is the cornerstone of human interaction. We know it takes a joint effort, combining the talents of highly trained professionals and family members, to guide children in reaching their potential.
Learn more about us at https://www.communicationclubhouse.com .
About Cicero Therapies:
Cicero Therapies is a mission driven network of pediatric therapy practices and public benefit LLC offering exceptional speech pathology, occupational therapy, autism services, and mental health services in the Midwestern and Eastern United States. Our mission is to get top quality care to more clients and patients, while creating an exceptional environment for clinicians. We provide management and financial resources to support growing pediatric therapy clinics, and to expand access to client and patient care.
Learn more about us at www.cicerotherapies.com.
The Position:
Cicero Therapies is seeking a Supervisor of Administrative Operations to lead our administrative team and operations at The Clubhouse in Chicago, IL. The position will report to the Executive Director, and will be based in the Chicago, IL area.
Cicero Therapies is a mission driven network of pediatric therapy practices and public benefit LLC offering exceptional speech pathology, occupational therapy, autism services, and mental health services in the Midwestern and Eastern United States. Our mission is to get top quality care to more clients and patients, while creating an exceptional environment for clinicians. We provide management and financial resources to support growing pediatric therapy clinics, and to expand access to client and patient care.
Responsibilities:
- Directly supervise Administrative Team Leads at each clinic location
- Monitor daily workflow, assignment of duties
- Complete performance reviews, as well as regularly evaluating performance and working to achieve highest level of efficiency and productivity
- Recruit and hire administrative personnel
- Lead administrative teams at each location to achieve company operational KPIs, and provide reports as necessary
- Lead administrative teams to assist in the achievement of company financial KPIs
- General office management, including managing vendors, ordering supplies, and liaising with central Cicero departments and Child's Play clinical staff
- Collaborate with the Cicero Billing Team to troubleshoot and resolve issues
- Collaborate with Cicero operations team regarding HR matters and regulations
- Manage HR system, including new hire onboarding and payroll processing
- Collaborate with Cicero IT team regarding any IT needs of the practice
- Optimize administrative processes, including intake, scheduling, and software systems
- Support sales and marketing efforts in collaboration with our centralized sales and marketing team
Requirements:
- Exceptional interpersonal and communication skills and a positive attitude
- At least two years of healthcare administration experience (patient intake, scheduling coordination, and office management)
- Strong proficiency in Microsoft office products (Work and Excel)
- Attention to detail when entering and reviewing patient charts and other data
- Experience using and managing Electronic Medical Record (EMR) software
Preferred:
- Bachelor’s degree or commensurate level of experience
- Bilingual/Spanish-speaking
- Prefer some knowledge of medical insurance issues and billing. Knowledge of Speech, OT and PT billing is a huge plus!
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Work Location: In person