Responsibilities:
- Conduct intake interviews with clients to gather necessary information for legal cases
- Use phone etiquette skills to communicate with clients and provide assistance
- Utilize legal case management software, such as Mycase, to organize and track case files
- Transcribe and file legal documents and correspondence
- Maintain confidentiality of client information
Requirements:
- Bilingual (English and Spanish)
- Previous experience as an intake specialist or in a similar role preferred
- Strong organizational skills to manage multiple cases simultaneously
- Excellent phone etiquette and communication skills
- Proficient in conducting interviews to gather relevant information
- Ability to transcribe accurately and efficiently
- Familiarity with legal terminology and processes
This position requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment. If you are a dedicated professional with a passion for providing exceptional client service, we encourage you to apply.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Travel requirement:
Work Location: In person