Medical Associates of Northern New Mexico is looking for a Collections Specialist to assist our medical billing team. This position calls patients to collect unpaid balances. If you are a results-driven person who enjoys speaking with patients, this is a great opportunity!
Responsibilities
- Review patient accounts and identify outstanding balances
- Contact patients to discuss payment options
- Explain billing statements and answer patient questions
- Maintain accurate records on collections activities
- Assist patients who visit office in-person to pay balances
- Assist customer service department with questions regarding patient balances
Qualifications
- Comfortable speaking over phone
- Customer service skills
- Proficient with computers and able to quickly learn software
- 1+ year experience in collections or a medical office preferred
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- Medical office
- Private practice
Ability to Commute:
- Los Alamos, NM 87544 (Required)
Work Location: In person