Job Description We are seeking a motivated, self-driven, enthusiastic individual that wants to be a team player in a full time Service Coordinator for our Houston Division. You will be dispatching service technicians to service calls and routine maintenance as required.
Essential Functions and Duties:
- Responsible for processing work orders including phone/digital receiving of service requests, data entry, and maintaining correspondence with customers.
- Answer service calls and take down all necessary information and give to the appropriate personnel or department
- Dispatch service calls that apply to your techs – follow through on all calls to make sure all paperwork is completed properly
- Know the location of each assigned tech and what assignment they are working on
- Maintain and develop customer relations to drive customer satisfaction by reviewing customer and provider solutions to questions/concerns as well as responding to special requests.
- Make appointments
- Work with your techs to complete their weekly assignments
- Update at meetings on all jobs that have been assigned to one of your techs
- Backup for reception
- Assist Project Managers in maintaining construction files (Plans, Specs, correspondence, etc.)
- Order, receive and maintain office supplies
- Prepare new job folders and project binders
- Filing
- Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. Upon completion of the above task to closed and prepare invoicing for the respective departmental billing
Entech Sales and Service LLC - a proven industry leader in Energy Management, Building Automation, Access Control / Digital Video Management Systems, Commercial Air Conditioning (HVAC) and Portable / Rental Generators has an immediate opening for an experienced Outside Sales Representative.
Entech is proud to be the one stop shop for all of our customers facility needs in Texas. Our goal is to provide the highest level of service on Commercial and Industrial properties. Entech is nationally recognized as a leading source for Commercial Building Systems support. With hundreds of clients nationwide, we are one of America's premier Service Providers. We are constantly seeking the finest professionals in the business to join our team at all locations. We are committed to hiring only individuals who pride themselves on setting quality standards for the industry.
In addition to steady work, safer working conditions and excellent wages, Entech provides a benefits package that is among the best in the industry. Our comprehensive benefits encourage our employees and their families to build a life long relationship with us.
- Competitive Salary
- Dental Plan, Vision Plan and Health insurance
- Prescription drug plan
- Life Insurance
- Short-term disability
- 401(k) savings plan
- 401(k) Match
- Vacation Pay
- Incentive programs
Qualifications:
- High School graduate or equivalent
- Have knowledge of Basic Accounting, Microsoft Office, Google Docs, etc
- Regular attendance and a regular work schedule is an essential function of this job
Physical Demands
While performing the duties of this job, the employee is regularly required to sit for extended periods of time. The employee frequently is required to talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision
Please visit our website at: entechsales.com for more information on our company.
Job Type: Full-time
Pay: $18.50 - $28.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Dispatching: 1 year (Required)
Ability to Relocate:
- Houston, TX 77039: Relocate before starting work (Required)
Work Location: In person