Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short and long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties. Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Pay is based on experience and will range between $19.00- $21.00 hourly.
Minimum Requirements:
1. Education: High School Diploma or G.E.D, or equivalent related work experience.
2. Experience: 2+ years of experience in consumer sales, marketing and customer service.Level is dependent on years of experience and size/complexity of prior positions held.
Job Type: Full-time
Pay: $18.00 - $26.44 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Loan assistance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Cash handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person