Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representee with Joanna Kierys State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Polish Bilingual preferred
- State Farm previous experience preferred
BENEFITS:
- Hourly pay plus commission/bonus range between $20 to $25 an hour to start
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health and dental benefits
- Valuable career-building experience
- 401k 3 percent match with an average of 10 percent profit sharing bonus
- Frequent luncheons celebrations for birthdays, anniversaries and office achievements