New Horizons Employment Solutions is a Service-Disabled Veteran-Owned Small Business. It was created by Tom Harris, Colonel, US Army, Retired, specifically to put motivated, hard-working Americans into meaningful employment opportunities. Our strategic focus in putting 'returning Americans' to work is Veterans, those with prior criminal records & those who have lost their jobs due to the downturn of the economy.
- Assist the Operations Manager(s) and employees perform their daily tasks and administrative/clerical responsibilities. This position provides a diverse range of office & employee support, including: composing and preparing of materials, coordinating schedules, & handling communications between various entities. This position also provides direct support for any projects that require additional 'hands on deck'.
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Working conditions are a standard office Work involves lifting of materials and product up to 30 pounds. Operation may require the use of personal protective equipment (PPE) to include but not limited to: eye safety glasses, work boots, and hardhats.
- Answer phone calls and direct appropriately to the correct destination
- Provide customer service to employees & all external entities (prospective employees, client companies, various government entities, etc.)
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Provide resolution to routine employee/company requests for support or route appropriately, if unable
- Coordinate interviews with prospective employees taking into account hiring criteria and business needs
- Conduct information & knowledge management (i.e., saving/maintaining all pertinent documents & trackers as needed)
- Assist with gathering of and validation of all time sheets and computation of hours while reporting discrepancies
- Assist with hiring, onboarding, and integration of new employees
- Assist with personnel actions and maintain accountability as needed-this may include safety or medical issues at times
- Maintain office supplies and replenishing them as needed
- Assist with maintenance of social media platforms and marketing lines of effort
- Assist with technical online recruiting efforts s as required
- Other tasks as assigned by direct Supervisor
- 3-5 years of management of small teams, equipment and/or projects
- MS Office & Computer proficient
- Strong Communication Skills (written/oral)
- Very organized; having efficient time management skills
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Able to fully integrate into New Horizons 'servant-based' culture & philosophy
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Self-motivated. Not afraid to take the initiative
- Be honest, humble, and hungry to succeed
- Ability to adapt and make effective decisions in a quick-paced environment; an innovative problem-solver
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Bachelor's Degree or equivalent experience preferred
- This position reports directly to the Director or Operations.