**Job Overview:**
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you are a friendly and organized individual with a passion for hospitality, we would love to have you on board.
**Responsibilities:**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle guest requests and concerns promptly
- Process payments and maintain accurate records
- Provide information about hotel services and amenities
- Assist with night audit procedures as needed
- Maintain a clean and tidy front desk area
**Requirements:**
- Previous experience in customer service or hospitality management preferred
- Excellent communication skills
- Ability to work well under pressure
- Proficiency in using phone systems and computer software
- Strong attention to detail
- Bilingual or multilingual skills a plus
- Knowledge of front desk operations and guest relations
- Flexibility to work varying shifts, including nights and weekends
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to embark on a rewarding career in the hospitality industry.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Coppell, TX 75019 (Required)
Ability to Relocate:
- Coppell, TX 75019: Relocate before starting work (Required)
Work Location: In person