Position Info
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
QUALIFICATIONS:
- Prior cash handling experience necessary
- Computer skills required
- High School diploma or equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
Work setting:
Work Location: In person