CASHIER/ UTILITIES ASSISTANT (full-time/hourly):
Under general supervision, is responsible for receiving utility and other miscellaneous fees owed to the City of Florida City; provides customer service concerning municipal utilities and services both in person and via telephone. Assists customers with opening and closing utility accounts as well as providing answers to customer inquiries; coordinates utility information with other City employees. Other duties as assigned by the Supervisor.
MIINIMUM QUALIFICATIONS
Education and Experience:
- Graduation from high school or a GED equivalent, and
- Any combination of related education and experience or training that, in the opinion of the City, would provide the level of knowledge and abilities required.
Knowledge of:
- Proper methods of handling, receipting, and maintaining records of money received or disbursed.
- Working knowledge of computers and electronic data processing
- Effective telephone techniques and etiquette.
- Providing Excellent Customer service.
Skills in:
- Performing basic general math.
- Entering data at an acceptable rate and accuracy.
- Dealing with the public and resolving customer complaints.
- Planning and organizing work with consideration for frequent interruptions.
Ability to:
- Perform cashier duties accurately.
- Handle stressful situations and effectively handle difficult customers in a high volume setting.
- Prepare and maintain detailed transactions.
- Perform accurate routine arithmetic computations and tabulations.
- Establish and maintain cooperative working relationships with others.
- Communicate effectively both orally and in writing.
- Stand and/or sit for long periods and pull/push close file drawers. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Complete and pass thorough background and drug screening and basic math skills test. EOE/DFWP
- MUST COMPLETE INDEED ASSESSMENT TESTS FOR CONSIDERATION
PREFERRED: Bilingual (English/Spanish; Creole)
Hourly Rate: $13.50/hour
Date of Opening: 07/2/2024
Date of Closing: open until filled
Benefits include Florida Retirement System pension, flexible spending account, 457 voluntary plan, dental/vision plans available, holidays, vacation/sick leave, 100% paid employee health insurance, life insurance, employee assistance program, tuition discounts, etc.
Send completed resume to:
Chad Burkhalter, Finance Director
City of Florida City
404 West Palm Drive
Florida City, Fl 33034
Fax resume: 305-242-8107
EOE/DFWP
Job Type: Full-time
Pay: $13.50 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
Weekly day range:
Application Question(s):
- Do you have any prior banking experience?
- Are you bilingual (English/Spanish)?
Education:
- High school or equivalent (Required)
Experience:
- Cashier: 2 years (Required)
Work Location: In person