We're a fast-growing eCommerce brand dedicated to enhancing wellness through high-quality natural products, including serums, lotions, and oils. We are looking for team members who are eager to drive change and excel in a dynamic environment.
Job Overview: We are seeking a driven & energetic eCommerce Operations lead to join our team full-time. This role demands a sharp focus on operational efficiency, excellence in vendor management, and the ability to ensure timely product launches.
Responsibilities:
- Inventory and Vendor Management: Maintain optimal stock levels and work closely with vendors to ensure products are delivered efficiently and meet quality standards.
- A-Player Recruitment: Hire and develop top-tier talent for the operations team to maintain high performance and alignment with our goals.
- Order Fulfillment: Oversee the entire order fulfillment process to guarantee customer satisfaction and timely delivery.
- Customer Service: Ensure all customer interactions are handled with professionalism and promptness.
- Process Improvement: Proactively identify and implement enhancements in our operational workflows.
- Financial Oversight: Manage budgets and operational costs, aiming for financial efficiency and meeting targets.
- Team Leadership: Inspire and lead the operations team, fostering a culture of accountability and excellence.
- Strategic Execution: Work with leadership on strategic initiatives to scale operations and support business expansion.
Qualifications:
- Proven track record in operations management, ideally within the wellness industry managing liquids, serums, lotions, and oils.
- Experienced in sourcing, negotiating, and managing supplier relationships.
- Proficient with inventory systems like Odoo and CRM tools such as Airtable.
- Strong leadership skills with a history of building and managing effective teams.
- Excellent communication skills, with a go-getter attitude and a commitment to meeting deadlines and achieving goals.
Why You’ll Love Working With Us:
- Opportunity to impact a growing brand positively and see the results of your work.
- Career growth potential, with opportunities to rise quickly within the company.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Schedule:
Experience:
- Procurement: 2 years (Required)
- HR sourcing: 1 year (Preferred)
Ability to Commute:
- Houston, TX 77024 (Required)
Ability to Relocate:
- Houston, TX 77024: Relocate before starting work (Required)
Work Location: In person