Summary:
This position will provide prompt, friendly, reliable service and assistance to customers at the checkstand, creating a unique and satisfying shopping experience that will exceed their expectations.
Competencies:
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Friendly
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Good customer service skills
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Good communication/listening skills
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Attention to detail
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Ability to lift (up to 50 lbs.)
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Ability to operate cash register
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Ability to stand for extended periods of time
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Good mathematical skills
Essential Duties and Responsibilities:
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Performs duties in a safe and efficient manner, consistent with stores safety policies and procedures.
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Recognizes and follows all cashier policies and procedures.
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Reports promptly to work station at beginning of shift, and following lunch and break.
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Operates cash register to itemize and total customers purchases.
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Reviews price sheets to note price changes and sale items.
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Acknowledges, greets, and projects a positive attitude, and thanks each customer.
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Handles groceries with extreme care, quickly separates and groups like items.
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Has competency in all aspects of bagging.
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Collects cash, check, or charge payment from customer and tenders accurate change in accordance with store policy and procedures.
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Handles damaged or spoiled products and return-to-stock (go-backs) according to front-end and store procedures.
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Performs price checks as needed.
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Effectively handles customer complaints and contacts a manager when necessary.
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Assists with cleanup of spills, breakages, and other maintenance duties at the checkstand area.
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Participates in training activities to increase personal skill levels, and improve overall department processes and customer service.
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Maintains an organized and clean work area, cleans belt and register regularly.
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Performs other duties as assigned by the department head or other management personnel.
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Meets the physical requirements to perform the job functions listed above.
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Provides light supervision and training of other associates when assigned.
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Performs ID checks when ringing alcoholic beverages and cigarettes.