Preferred Home Care of New York, a fully licensed Home Care Agency serving the NY Metropolitan area including Nassau, Suffolk and Westchester counties, is seeking an experienced, Intake Coordinator for our Brooklyn Corporate Office who understands the regulations governing the home care field, related to Medicare, Medicaid and other insurances, and is committed to excellence in patient care. The Intake Coordinator will enjoy working independently and a part of a dynamic and supportive intake team.
POSITION SUMMARY
Intake Coordinators are responsible for processing referrals received from marketing sources such as hospitals, nursing homes, and community physicians. Coordinators contact each patient to educate them on the services we can provide and assist them with their homecare needs for skilled and non-skilled services. In this important position, Intake Coordinators accept the great responsibility of following a patient from the date of discharge through enrollment for long term care, keeping the patient and family members informed at all times to ensure all patients have caring and professional experience with Preferred Home Care.
JOB RESPONSIBILITIES INCLUDE:
Receive referrals from referral sources
Verify patient’s insurance to determine eligibility
Educate patients on services we provide
Send referrals to MLTC for potential enrollment or Medicaid assistance
Send referrals to appropriate CHHA for skilled services
Determine what services were approved by insurance
Ensure PHC receives authorization for MLT cases and provide case specifics to PHC HHA Coordination Department
Excellent multitasker
Understand intake processes
Knowledge of Epaces software
Basic knowledge of home care
Bilingual (Spanish)
BENEFITS:
Competitive Salary
Bonus Incentive Program (Preferred home care reserves the right at amend or suspend bonus programs at any time)
PTO
401k
Sick Days
Paid Legal Holidays
Health Insurance
Commuter Benefits enrollment eligibility
Flexible Spending Account (FSA)
A Dependent Care Account (DCA)
Paid legal Holiday
Floating Holiday
Paid floating Holiday
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid jury duty
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Medical specialties:
Schedule:
Language:
Work Location: In person