Company Overview:
Andesa Services, Inc. is a service and technology company. We are proud to serve the Life Insurance and Annuity industry through custom Software as a Service (SaaS) technology solutions and dedicated business support to end-users such as clients, brokers or policy holders. More information on these services can be found on our website at www.AndesaServices.com.
Andesa was established in 1983 and is located in Allentown, PA . We are a 100% employee-owned company via an Employee Stock Ownership Plan (ESOP), which means when you join our team, you will not only become an employee-owner, you will be contributing to and taking part in the success and longevity of the company!
Career Opportunity:
The HR Manager plays a pivotal role in advancing our organizational goals by leading key people initiatives, delivering exceptional internal customer support, and championing HR functional excellence. This dynamic position blends administrative and strategic responsibilities to bolster our employee-owned company and RICHIR Values. Utilizing a blend of business and HR experience, the HR Manager collaborates with leaders across all levels to shape strategy, facilitate change management, and foster a culture of employee engagement. This hands-on management role spans various functional areas, actively engaging in the entirety of people operations, including recruitment, staffing, training & development, compensation & benefits, performance monitoring & management, manager development and employee counseling.
Primary Responsibilities:
- Manages HR responsibilities with cross functional team members
- Manages supplemental/outsourced HR resources
- Recruitment and Staffing:
- Lead the company’s talent acquisition strategy and end-to-end recruitment process, from sourcing and interviewing to candidate selection.
- Collaborate with hiring managers to understand staffing needs and ensure the acquisition of appropriate talent.
- Encourage a “Culture of Mentoring”.
- Identify learning needs, assess training effectiveness, and continuously refine development initiatives.
- Design and implement comprehensive training programs to enhance employee skills and foster professional growth.
- Administer our total compensation philosophy and benefits programs, ensuring competitiveness and compliance with industry standards.
- Stay abreast of market trends to recommend adjustments to our compensation and benefits structure.
- Performance Monitoring & Management:
- Oversee performance management processes, including goal setting, regular feedback, and performance evaluations.
- Work closely with leadership to address performance issues and recognize and reward high performers.
- Employee Communications & Counseling:
- Plan and create strategies and tactics for the purpose of conveying messages to employees.
- Lead and support teams on employee engagement projects to include engagement and appreciation events, annual, community service opportunities, etc.
- Actively participate in Promoting a Positive Andesa Committee (DEI efforts).
- Provide guidance and support in resolving employee concerns, conflicts, and performance challenges.
- Foster a positive work environment by promoting open communication and conflict resolution.
- Collaborate with executive leadership to align HR strategies with overall business objectives.
- Serve as a strategic advisor, contributing to repositioning the organization as a remote operation while fostering an employee-centric, positive company culture.
- Identify opportunities for process improvements within HR functions and implement effective solutions.
- Stay informed about evolving HR trends and proactively integrate best practices into our operations.
- HR Policy and Compliance:
- Develop and maintain HR policies, ensuring alignment with legal requirements, corporate strategy and industry best practices.
- Conduct periodic audits to ensure compliance with relevant employment laws and regulations.
Preferred Qualifications
We value candidates with experiences that align with our unique work environment, which include:
- Employee Ownership Understanding:
- Familiarity or direct experience with employee-owned companies (ESOP), highlighting an appreciation for the distinctive culture and shared ownership principles that define our organization.
- Remote Work Proficiency:
- Demonstrated success in thriving within a primarily remote work environment, showcasing effective communication, self-motivation, and collaboration skills in virtual settings.
- Demonstrated success in implementing training, development and management processes for employees to thrive within a primarily remote work environment.
- Technical Industry Background:
- Previous experience in a technical or technology-driven company, understanding the nuances of the industry and the specific HR needs that arise in this dynamic sector.
Knowledge, Skills and Abilities
Essential:
- Knowledge of federal, state, and local Human Resource related laws & regulations.
- Proven ability to handle difficult employee issues in a professional and confidential manner.
- Strong conflict resolution skills
- Demonstrated ability to develop and establish standards and procedures and enact change.
General:
- Works effectively with others, treats others with courtesy and respect; team player.
- Ability to think analytically about problems assigned or encountered.
- Excellent communication skills – written, oral, presentation, etc.
Education, Training, and Experience
- Bachelor’s Degree or equivalent.
- PHR, SPHR, or GPHR certification
- At least five (5) years of human resource management experience.